Frequently Asked Questions
Find answers to common questions about our courses and services
General Questions
Course Insight Group is an educational platform that offers professional development courses across various industries. We focus on providing practical, skill-based learning that helps individuals advance their careers.
To enroll in a course, visit the course detail page and click "Contact for Enrollment" or email us directly at [email protected]. Our team will guide you through the enrollment process.
Yes, we offer courses for all skill levels. Each course page clearly indicates the difficulty level (Beginner, Intermediate, or Advanced) and lists any prerequisites.
Yes, upon successful completion of a course, you will receive a certificate of completion that you can add to your professional portfolio or LinkedIn profile.
Course Information
Course access varies by program. Most courses provide access for the duration of the course plus additional time for review. Specific access periods are outlined during enrollment.
Many of our courses offer flexible scheduling that allows you to learn at your own pace. However, some courses may have structured timelines with specific deadlines.
Basic technical requirements include a computer or tablet with internet access and a modern web browser. Specific software requirements vary by course and are listed on each course page.
Yes, our courses include instructor support. You can ask questions, get clarification on course material, and receive guidance throughout your learning journey.
Payment and Pricing
Payment methods and options are discussed during the enrollment process. Contact our team for specific information about payment options for your chosen course.
No, we believe in transparent pricing. The course price includes all materials and support. Any additional costs (such as required software) are clearly communicated upfront.
Support
For technical support, email us at [email protected] or call +1 (213) 847-5926. Our support team is available Monday through Friday, 9:00 AM to 6:00 PM PST.
Refund policies vary by course and are explained during enrollment. Please contact our support team to discuss any concerns about your course experience.
You can reach our customer support team by email at [email protected], by phone at +1 (213) 847-5926, or through our contact form. We typically respond to emails within 24 hours.
Still have questions?
If you can't find the answer you're looking for, please don't hesitate to contact us.
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